Terms and conditions
This is an English translation of our Algemene voorwaarden. If the two versions differ, the Dutch version prevails.
These terms and conditions apply to every use of Analyty AI and to every agreement with Velian AI, trading as Analyty AI, registered with the Dutch Chamber of Commerce (KVK) under number 97486779, VAT number NL005273222B71 (hereinafter: “we”). “You” or “customer” means anyone who creates an account, whether for business or as a consumer.
1. Account
- By creating an account you agree to these terms and to our privacy policy.
- You provide correct details and keep your password secret. Whatever happens through your account is your responsibility.
- A new account gets one free GEO scan. It is a one-off per person and per website. Creating multiple accounts to get around that limit is not allowed.
2. Plans and prices
- The current plans and prices are listed on analyty.com. All prices are in euros and exclude VAT. VAT is calculated at checkout: 21% in the Netherlands. If you pay as a business in another EU country with a valid VAT number, the VAT is reverse-charged.
- You pay per 4 weeks (13 times a year) or per year, each time in advance. The plan renews automatically for the same period until you cancel.
- Payments are processed by our payment partner Stripe. We collect renewals automatically through the payment method you entered at checkout. You can change it at any time under Settings › Billing.
- An invoice for every payment is available under Settings › Billing.
- Every plan has usage limits (such as the number of projects, prompts and messages to the AI advisor). They are listed with the plans on the website.
3. Upgrading, downgrading and cancelling
- Upgrading (to a higher plan, or from every 4 weeks to yearly) takes effect immediately. You then pay the difference between your old and your new plan for the rest of your current period right away (prorated). After that you pay the price of the new plan. You see the amount before you confirm.
- Downgrading (to a lower plan, or from yearly to every 4 weeks) takes effect at the end of your current, already paid period. Only then is a payment collected.
- Cancelling is possible at any time, from your dashboard. You keep access until the end of the period you have already paid for: when paying per 4 weeks until the end of those 4 weeks, for a yearly plan until the end of the year. We do not refund anything for that remaining period, unless the law requires it.
- If an automatic renewal fails, your access to the paid features ends until the payment has been made after all.
4. Consumer right of withdrawal
If you take out a plan as a consumer (so not for your business or profession), you have a 14-day cooling-off period after signing up. At checkout we explicitly ask you to have the service start immediately. If you then withdraw within the cooling-off period, you pay a pro-rata amount for the period in which you already used the service, and you get the rest back. You withdraw by sending an email to liamharinga.work@gmail.com. Business customers have no statutory right of withdrawal.
5. White Label
- White Label costs €349 per 4 weeks excluding VAT. This includes up to 12 active client environments. Every active client above that costs €29 per 4 weeks excluding VAT. White Label is billed per 4 weeks only.
- We determine the number of active clients daily. If a client above the included 12 is added or removed, we prorate that on your next invoice.
- You are responsible for your relationship with your own clients, for the correctness of your branding and domain settings, and for the DNS records of your own domain.
- For your clients' data, you are the controller and we are the processor. Our data processing agreement forms part of these terms.
- If you cancel White Label, White Label and the client environments stay active until the end of the 4-week period you have already paid for. After that they are deactivated.
6. Meta connection
Only connect Meta ad accounts you are authorised to use. Meta's terms also apply to the use of Meta data. You can remove a connection at any time in your dashboard.
7. Use of the platform
Do not use Analyty AI in a way that breaks the law, harms the service or other users, circumvents usage limits or reads the platform out automatically. You do not share your account details with unauthorised persons. In case of misuse we may suspend or terminate your account.
8. AI results
Scan results, scores and advice are produced with third-party AI models. Answers from AI models differ per moment and per model and can be incorrect or incomplete. Our insights are a tool and not a guarantee of results, visibility or revenue. What you do with the advice is your own decision.
9. Your data and our platform
The data you enter and the results of your scans remain yours. The platform, the software and the design are ours. As long as your plan runs, you get a non-transferable right of use.
10. Availability and changes
- We do our best to keep Analyty AI available without interruption, but do not guarantee 100% uptime. Where possible, we announce planned maintenance in advance.
- We may add, change or stop functionality. If a change affects the core of your plan, we let you know in advance.
- We announce price changes at least 30 days in advance. If you do not agree, you can cancel before the change takes effect.
11. Liability
Our liability is limited to direct damage, up to a maximum of the amount you paid us in the 12 months before the event that caused the damage. We are not liable for indirect damage, such as lost revenue or profit. These limitations do not apply in case of intent or deliberate recklessness on our part, nor insofar as mandatory consumer law provides otherwise.
12. Changes to these terms
We may change these terms. We notify you of material changes at least 30 days in advance. If you do not agree, you can cancel before the change takes effect.
13. Governing law
Dutch law applies to these terms and to every agreement with us. We submit disputes to the competent court in the Midden-Nederland district. If you are a consumer, you may also choose the court of your own place of residence.
14. Contact
Velian AI (Analyty AI) · liamharinga.work@gmail.com